Beige Capital Savings and Loans Limited has opened a new branch on the Spintex Road as part of its drive to bring services and products closer to customers.
The Spintex branch is located opposite the Baatsona Total service station, Accra, and brings to more than 62 branches being operated by BEIGE-Capital throughout the country.
The Deputy Managing Director of Beige-Capital Savings and Loans, Charles Odonkor, speaking at the inauguration of the new branch said the company is committed to delivering on its promise of putting the customer first, and that his outfit will continue exploring innovative avenues to improve service delivery.
“In our quest to reach out to the unserved and underserved, we are doing everything possible to serve our growing customer base; not just in service, but to excite them.
Therefore, we are reshaping our approach to filling in the gaps and managing shortfalls inherent in the industry.
“Our intention is to build a world-class bank of Ghanaian origin,” he added.
The Board Chairman of Beige Capital, K.O. Adu Labi, noted that the company is committed to making a difference in the financial landscape, backed by innovation and the best of technology.
“At BEIGE Capital, we have articulated a clear strategy to become the SME bank of choice in the country.
“This is no ‘pie in the sky’ talk.
We are deliberately and gradually making our presence, our services and products available to the people of Ghana.
We have put in place robust systems that demonstrate our commitment to the success of our customers,” Mr. Adu Labi said.
The Head of Banking Supervision at the Bank of Ghana, Raymond Amanfu, advised the company to cushion its customers against challenges and mishaps.
“As you expand your outlets, there is a likelihood of increased technological risk associated with your IT infrastructure.
You must have a robust IT system that is very responsive to your needs.
You must make a conscious effort to protect your IT infrastructure against both internal and external intrusion, by offering training for staff on IT security and cybercrime prevention and detection,” he noted.
Source: B&FT Online