Guaranty Trust Bank Plc., parent company of three times winner of the “Technology Advanced Bank of the Year” award in Ghana – Guaranty Trust Bank (Ghana) Limited, has been named ‘2016 Most Innovative Bank in Africa’ by the African Banker Magazine at the African Banker Awards held in Lusaka, Zambia.
The Award is in recognition of the various platforms deployed by the bank to make banking easily accessible and convenient for its customers across the continent and beyond.
The Group Managing Director and Chief Executive Officer of Guaranty Trust Bank Plc, Mr. Segun Agbaje, was also once again named ‘Africa’s Banker of the Year’ at the same prestigious 2016 African Banker Awards ceremony.
Commenting on the awards, Mr. Segun Agbaje stated that: “We are delighted and honored to be recognised as the Most Innovative Bank in Africa. For us, winning this award is an attestation of our commitment to continually pioneer new innovative products and services that enable us push the frontiers of service delivery. Our vision has always been to create an oasis of excellence in Africa; and buoyed by this accolade, we are determined to achieve more and consolidate our leading position in the banking industry by radically adopting innovative solutions, pursuing collaborations, and maintaining a high standard in creating sustainable value for stakeholders”.
Publisher of African Banker Magazine, Mr. Omar Ben Yedder, commended GTBank for continually introducing new ways of banking.
“Technology is constantly shaping the banking landscape, and the banks of tomorrow will be those which continually leverage advancements in technology to pioneer innovative products and services so as to create sustainable value for their stakeholders and improve the overall customer experience.”
He further stated: “GTBank – through the introduction of its Bank *737# – has redefined the traditional bricks and mortar experience to a swift, convenient and mobile user-friendly experience. Seeing a local African bank take the initiative in leveraging technological advancements to drive inclusive banking across Africa is highly commendable.”
Managing Director of Guaranty Trust Bank (Ghana) Limited, Mr. Lekan Sanusi commenting on the awards said: “We applaud the hard work and dedication with which Mr. Agbaje works, and so it comes as no surprise to us that he has won this award. The management and staff of Guaranty Trust Bank (Ghana) Limited congratulate him, and we hope this is the first of many more to come this year”.
He further stated: “We are delighted that GTBank has again been recognised for its strength in innovative banking. The bank invests a lot in the appropriate technology to continually come out with innovative means of providing convenient banking solutions for its customers wherever they find themselves”.
Bank *737#, the latest of such innovative solutions, is a game changer that provides a platform for customers and non-customers to buy phone credits for themselves (and for family and friends); check account balances; transfer funds between their accounts and PIN change; pay utility bills – Surfline, DStv, Electricity Company of Ghana (ECG); postpaid bills and Ghana Water Company Limited.
Other functions include making enquiries such as branch and ATM location, making transfers to any GTBank account and transfers unto pre-paid cards and mobile money wallets. Customers can change or reset PINs and activate the *737# service i.e. for those who are yet to do so.
Guaranty Trust Bank (Ghana) Limited, a subsidiary of Guaranty Trust Bank Plc, was recently awarded the “Technology Advanced Bank of the Year” for the third consecutive year at the just-ended Ghana Information Technology and Telecom Awards 2016 in Accra.
Also for the second time running, the bank was adjudged ‘E-Banking Service of the Year 2016’ in recognition of the bank’s convenient and reliable electronic banking solutions.
At the 11th Ghana-Africa Business Awards held in Accra over the weekend, Guaranty Trust Bank (Ghana) Limited was presented with the Silver Award in the ‘Financial Services’ (Banking) category in recognition of its impressive contribution to the development of Ghana within the context of the New Partnership for Africa’s Development (NEPAD).
The GTBank brand is regarded by industry watchers as one of the best-run financial institutions across its subsidiary countries, and serves as a role-model within the financial service industry due to its bias for world-class corporate governance standards, excellent service delivery and innovation.
Source: B&FT Online