As Part of efforts to equip its staff and develop the skills set with the Bank, a selected number of Relationship and Branch Managers of HFC Bank are currently undergoing a five day intensive credit training programme.
The training programme being facilitated by Ms. Kala Bickramsigh and Mr. Gavin Ahye from Republic Bank Limited (RBL) Risk Management Department in Trinidad and Tobago will help sharpen the skills of the HFC Bank Staff in providing better risk analysis techniques when dealing with their customers.
The training is expected to cover all aspects of personnel, commercial and corporate credit with a special emphasis on credit analysis techniques for the SME sector.
At the launch of the programme, Mr Robert Le Hunte, MD of HFC Bank, implored the team of credit officers to apply the skills to be learnt over the next five days in providing enhanced services to their customers.
He reminded the team that the speed of the Banks responsiveness to its customers’ needs will be a major differentiator between HFC Bank and other banks going forward.
The training is a continuation of the deepening of the relationship between RBL and HFC Bank who became a subsidiary of the Caribbean power house institution when they increased their shareholding to 57.1% after a successful Mandatory Takeover session in May 2015.
This training also follows swiftly on the heels of the service excellence training conducted by Ms. Sandra Wallerson, also from RBL Barbados subsidiary who spent the month of January in Ghana training over 250 HFC Bank staff.
HFC Bank is presently engaged in an aggressive marketing campaign with a suite of deposit products under the theme “You Deserve More, Make the Switch Now”.
The suite of savings products are HFC Brainy Child account, HFC Smartsave account, HFC IDO account, HFC Susu Plus, HFC Premium Savers account, HFC Homesave plus account, HFC 55 Plus account.
These products offer attractive interest rates with minimal charges.
Source: GNA