HP has announced a global safety recall of laptop batteries due overheating issues.
According to the company, batteries shipped with HP ENVY, HP Compaq, Compaq Presario, HP Pavillion and HP ProBook laptops between March 2013 and August 2015 have the potential to overheat posing a fire and burn hazards to customers.
These models shipped with the affected batteries have barcodes starting with the following prefixes; 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL, 6EBVA
“Because these batteries pose a fire and burn hazard, it is extremely important for customers to check whether their batteries are affected, and to cease use of affected batteries immediately,” HP stated. “Customers may continue to use their notebook computer without the battery installed, by connecting the notebook to external power.”
The company is directing all users to its HP Battery Recall website to go through the online validation and replacement process