MTN apologises over challenges with new data bundles

MTN Ghana has stated that it is working to fix problems customers faced with trying to purchase data bundles, hours after the country’s largest mobile network operator introduced new data packages.

The company posted on its social media channels, “MTN has experienced some challenges on some of our channels post-implementation of the adjustment of prices and our new data bundles.”

MTN said it was working to get the challenges fixed.

Some customers of the company took to social media to complain about difficulties in purchasing data packages using their mobile money wallets.