Yango launches Comfort Tariff service

Ride-hailing service, Yango, after successfully launching in Ghana in June 2019, has introduced the Comfort Tariff service – an additional tariff in the Yango app which allows individuals to order a high-quality air-conditioned car, selected manually for a slightly higher but still affordable price.

Musheg Sahakian, the Global Expansion Director of Yango, told Class 91.3FM that the introduction of Yango in Ghana “is touted as the most successful in all our markets, and the Comfort Tariff is a response to market demands”.

He explained that the Comfort Tariff service is the culmination of Yango’s assessment of its clients’ feedback and needs.

“As we have in many other countries, this is yet another way of showing commitment to our customers and we urge Ghanaians to look out for more exciting offers going forward,” he added.

He further revealed that: “Drivers who have very good cars, exhibit good manners and show a lot of care for their vehicles stand a chance to earn even more with Yango”.

Vehicles to be on the Comfort Tariff service include Toyota Camry, Toyota Avensis, Kia Cerato, Kia Sportage, Hyundai Elantra, Hyundai Tucson and Mercedes-Benz A-Class, among others.

Yango said the cars have been vetted manually to ensure their usability for the comfort service by partners in Ghana.

“Yango recognises that our valued customers have different needs when they take a trip with us, so, we are gradually increasing the range of choice for our riders. The Comfort Tariff offers our riders the option of a slightly higher charge in a guaranteed fully air-conditioned vehicle with special features”, Yango General Manager for West Africa, Mr Kadotien Soro also added.

Despite the introduction of the Comfort Tariff, customers of Yango can still enjoy the cheapest possible ride on the Economy Tariff service.

In June, Yango started with its Economy Tariff with ride fares starting from as low as GHS 2. Rides on the Comfort Tariff start with GHS 8 within a 3-km or 8-minute perimetre.

The Yango service is operated by Yandex Taxi B.V., a member of the Yandex Group — one of the biggest IT companies in Europe.

Presently, Yango operates in 17 countries with plans to expand rapidly into other regions of the world.